At the bottom, the Output volume is greyed out and the MUTE button is checked and greyed out. Possibly. World is a mysterious place. Click Sound. If you don't hear sound from the built-in internal speakers on your Mac, make sure macOS is up to date and check your settings. Tried resetting the computer several times and also reset PRAM/NVRAM. >Sounds like power has been sent through the port by the amp, damaging the audio circuit. Hi, I had the same problem - No audio, and no internal Speakers in System prefs > Sound > Output. If you’re using an HDMI-capable TV, but are not using any kind of speakers or headphones, then you can disregard the problem this piece is trying to address, unless of course, you wanted your sound to play from the Mac’s internal speakers instead of the TV’s speakers, which would seem like an unlikely scenario. okay. But the microphone too isn't working(for me ). Lv 4. Depending on your Mac model, there may be one or two sound ports. If the sound has stopped working on your Mac follow these steps to help you get your Mac's internal speakers working again. Press and hold the power button until it shuts down. If your Mac has only one sound port, it may have a headphones icon or no icon at all. @lost_in_spice. Hope this helps anyone with a similar problem! Relevance. Yes, that's the right area. 03/25/2020 by Check around the bottom right area of the logic board, to see if anything looks burnt. c. Verify if the speakers and the right sound card listed under playback devices. Mac mini showing under audio output selection only internal speakers. I/O board? Events are as follows: I'm afraid this is a hardware failure, I don't know if it's a logic board issue or speakers issue. In "system information", when I look in sound hardware... no description for input, output, etc... repeatedly plugging & unplugging different types audio equipment to the headphones port (including apple headphones), disk utility and run disk repair (no errors), tried PRAM/NVRAM resets (I don't hear the "chime" sound), tried deleting ~/Library/Preferences:com.apple.systemsound.plist, looking in the hole with microscope & 1.8mm led to illuminate - can't see anything obstructions in the hole, I downloaded and booted the ASD software EFI and OS diagnostics - no errors, tried disconnecting battery then rebooting, an isopropyl alcohol swabbed q-tip cotton swab, replace the logic board as we don't replace individual components, or, MBP13 was running macOS Mojave and updated to Catalina some weeks/months ago. Internal Speakers Not Showing Up In Playback Devices I have a gateway NV series laptop running windows 7 Everything is stock for the most part. No. I have the same problem with my MBP 15" retina late 13”. I have heard everybody telling me to get a Mac for video editting, so finally I did and this Is what happened after using jack plug with my Spectrum DX7 transmitter for simulator on Liftoff "Drone simulator" to get some stick training for RC drone racing. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. If you still can't hear sound from the internal speakers after updating your computer's software, check your sound settings. You could try this troubleshooter I found : https://www.youtube.com/watch?v=8yJJzt0W... EVERYONE, I would advise to not download this "troubleshooter". I found my logic board number under the right-speaker connector (which is under the connector for the I/O board): 820-3476-A. So I guess this was my first and last MacBook!! Click the Output tab, then select Internal Speakers. Also disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports. Really interesting. Happens to me like once in a year and SMC reset helps every time. I've made sure the speakers (2 types) work on an old G4 mac. checked System Preferences->Sound settings: nothing showing up under the Output or Input tabs (no "Internal Speakers" showing up) NO RED LIGHT coming from headphone jack... so it's not the optical speaker switch problem most people seem to have. I see that this is not an unknown problem, but I can't find a solution anywhere! I can get a tiny bit of sound from the 2nd speaker the one that doesn't have the on and off switches. Using MacBook running 10.10.5 I have got the same problem with my mac book pro 2017 13". Ask Your Own Mac Question. I come across ones all the time where this causes a problem with the Mac, especially with powered USB hubs, since they do not usually have an inbuilt protection circuit, to prevent issues like this occurring. If you want more details on this just follow the link, “Resetting the system management controller (SMC) can resolve certain issues related to power, battery and other features.”. I've hooked my AudioEngine speaker set … whats wrong? This will bring up a menu of options to choose from. Abin Jo Abraham. Mac Support … hope this might help someone else some day to whom this may occur, without using a toothpick and def without paying someone a bunch of money (unless its me!) I had a similar problem on my MacBook Air (13-inch, Early 2015) - no audio would play, except I could change the Built-in Output’s volume. I followed the instruction of Abin Jo Abraham. For the most part my speakers do not show up. MacBook Internal Speakers not working?!? @capler I would recommend against plugging in anything (speakers, external USB hub, etc) which draws power from the MacBook. Submitted: 9 years ago. If your goal is to play audio through the external speakers, and your volume controls do not work, then that means your external speakers (or monitor's speakers) do not support the volume controls in your MacBook Pro, and you will need to control the audio through your speakers or monitor. The mac detects if a plug is in the jack and disables the internal speakers if it thinks one is in there. Apple MacBooks and many desktop Macs have built-in microphones. However, you can also connect headsets and other mics via USB, a 3.5mm audio jack, or Bluetooth. Accessibility, Reset the System Management Controller (SMC) on your Mac. I inspected the cable and it had some rusty connectors so I cleaned it and sprayed some contact liquid on the connectors. I have Logitech Z4speakers which have worked just fine, but suddenly (after itunes 8.1.1 upgrade and 10.5.6 upgrade) they no longer show up in sys prefs. Is that normal? Macbook Air mid 2012 running High Sierra and ran AHT but found no issues. When I initially did the upgrade everything seemed fine and I think the sound may have even been working for a time but its gone now. The Cirrus chip is for the main audio functionality. If your Mac has separate ports for sound input and output, the input port may use either a microphone icon or a sound input icon . Also disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports. The startup sound works when it is turned on, but afterwards, no audio is made. The start testing, the measurements that you should have will be relevant to what power rail the audio circuit is on. Also disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports. My Mac Book Pro won't play sound through my internal speakers. If that were the problem it would think a headphone was plugged in and display that in the control panel. I have the same problem, but it's not a MacBook, it's a 2014 Mini. Afterwards, the internal speakers would not work. My MacBook Pro 15 inches 2012(Intel HD 4000) doesn’t produce sound in the earphones, also sound icon is inactive.. can someone show me which chip to replace on the logic board?? Sound is back. Suddenly no input or output devices and no sound! I have come to this forum trying to see if anyone has had this detail, it turns out I have a Retina MacBook which has no audio, In the first instance I thought about the speakers, however, in the hardware I recognize the internal speakers even if I connect a headset, it recognizes it but it does not sound. I had exactly the same problem. I won't open a new topic because it's very similar. Do I have to open to solve this problem, as was the case with the MacBook Air as reported in this thread? If you still can't hear sound from the internal speakers after updating your computer's software, check your sound settings. Jeff Pinkerton, @bubbaaaaa - MARK, Follow this Apple T/N: Reset the System Management Controller (SMC) on your Mac, 04/11/2018 by Sounds like power has been sent through the port by the amp, damaging the audio circuit. Back up your important information and then update the software on your Mac. the apple store will let you play around with different options for free to see that works best for you. Stephen Jules Rubin. If I plug in head phones or external speakers everything works fine, but if I take them off the sound doesn't play through my internal speakers. Installed BootCamp to test with this system and do the same thing the odd thing is that sometimes the equipment does sound but when wintering again it is silent, could someone help me what it could be? When I plug in either of the external speakers, the only sound I get is (VERY LOW). Enabling the internal speaker. 4 Answers. Hope you find the problem. It worked with a reflow 1th board. rakeshlorentz. I tried a variety of fixes (resetting SMC, upgrading to Big Sur, shutting down and restarting), but none of them worked. I bought a Macbook Air 2014 that had liquid spill. You'll lose unsaved work in any open applications. It has *not* experienced any water damage or drops, but I'm pretty sure this problem started when I plugged in my external power speakers' amp to the headphone jack... just like I did everyday before that, but for some reason this time I didn't get any sound output and the volume feedback was delayed when I tried to turn the volume up/down. Just yesterday I was on the Mac and I was about to watch a video on YouTube and I turned up the volume by pressing f12 but when I pressed it the volume sign would come up but with a cross bar coming up meaning no sound. Search the schematic for audio, familiarize yourself with where the coronets are on the .brd. But, that's not the case as the mic doesn't work either. If it is, replace the chip and it should be resolved. Check your sound settings If you still can't hear sound from the internal speakers after updating your computer's software, check your sound settings. NO RED LIGHT coming from headphone jack... so it's not the optical speaker switch problem most people seem to have. Frage: F: Internal speakers not responding Whenever I press my sound key, the sound symbol comes up as usual, but with a circle with a line through it. The headphone jack works. If you are running Microsoft Windows, you can enable the internal speaker or PC speaker by following the steps below. What resolved the problem all was to actually shut down the computer for a while – instead of only restarting – and then starting it normally. Terms — I take it that's not normal!? How can I get my internal speakers to work? I have a MBP13 Late 2013 that worked flawlessly until recently when sound stopped working. Mutongole Jacob. As yours shows nothing, you have something more serious going on. Everything else works fine on my computer, so I'm willing to get my multimeter out and start testing hardware but I'm not sure where to start (I/O card / Logic board?). I tried everything to get the jack out but it wouldn't come out. This was done following iFixit's speaker repair steps as reference. This same thing happened for me, shutting down overnight helped for about 5 minutes, then sound disappeared again. First, disconnect any external audio devices from your computer. I have plugged and unplugged the speakers, power for the speakers, Mac on and off the docking station in multiple orders and sequences. On Windows 8.1, the speakers had their own entry. There's no bar showing the sound going up and down, only this symbol of denial. Turn off mac and do control+option+powerbutton. Everything is back to normal again. If that's the case, is there anything that can be done in future to avoid this from happening? Software; Motherboard jumper ; Motherboard cable; Software. It if that's the case then shouldn't I see "Headphones" listed in SystemPres>Sound>Output ? Refer to the motherboard or computer's documentation to determine if your computer is set up this way. This is the first time I’ve had a hardware problem on a laptop or a computer except laptop batteries. Then, it was upgraded to 1703. I came across this thread upon finding that my internal speakers would not show up as an option after I had used an external speaker for amplification. In fact, U6200 is even hotter - can't touch for a second without burning myself. There is NO red light illuminated inside the head phone jack. You can use Audio Midi Setup to select audio channel input and output devices, configure output speakers, set clock rates, and control audio levels. While reconnecting speakers to I/O board didn't helped I tried reconnecting I/O board to logic board. I went to system preferences and they aren't listed. Sounds like you might have damaged the headphone connector. From the Apple menu , choose System Preferences. I tried simply restart before this, but restart wasn’t enough. He venido a este foro tratando de ver si alguien ha tenido este detalle, resulta que tengo una retina MacBook Pro que no tiene audio, En primera instancia, pensé que eran los altavoces, sin embargo, en la configuración de sonido, reconoce los altavoces internos, incluso si conecto un auricular, lo reconoce, pero no suena. They told me that the motherboard had to be changed and that it will cost me 7499,-kr which is about $881. We use cookies to give you the best possible experience on our website. I've hunted and hunted all over the internet trying all various suggestions that others have had success with - I've tried all of the following, but still no luck: I've tried all of the following in the listed order but nothing's changed: I also went to see a Genius at the Apple Store - they did their tests and said "there's only two options: The logic board repair quote was extremely expensive as my warranty is over and the charge probably includes replacing all 16Gb of memory too as it's soldered in; and I said I didn't think that last suggestion was very Apple-like - I'd need to carry around an ugly USB adapter and an external speaker/mic device just to hear sound! It has worked fine until now. First, disconnect any external audio devices from your computer. When I don't have headphones plugged in, my system says "Internal Speakers" under Output. Nothing is listed under either Output or Input. Beyond this, it would need logic board diagnostics and repair, so I would highly suggest sending it to a company who does this, otherwise you will most likely waste time and money on the tools required. Works perfectly in all other regards. Because the internal speakers in a Mac can never match the awesomeness of the Audio Engine desktop speakers I got. Ear phones and external speakers not - Answered by a verified Mac Support Specialist . Whether you have no sound, the USB ports are not working, or your output device isn’t showing up, following this guide will get you back in business. Then I pressed Shift + Ctrl + Option + Power (usually the keybinding for an SMC reset) while my computer was still on - it suddenly shut down. Model A1502 / 2.4, 2.6, or 2.8 GHz dual-core Intel processor / Released October 2013. Today they aren't recognized. Cirrus chip is very hot when computer is running - to the point of coming close to burning my finger if I hold it on there for 5secs. It acts like they don't exist. so on my macbook (new) im trying to listen to music on a friends myspace. 02/13/2020 by 2) Click Sound. I've shut down the machine in a different ways and then Internal Speakers (Type: Build in) appears in Sound settings and everything works fine for me. Copyright © 2021 Apple Inc. All rights reserved. Help! I'm using an HP i5 … d. If so, right click on the sound device and click on default playback device. Just watch this 48 seconds instruction! #HowTo #MacOS #alexvinnitsky What to do if you lost your internal speaker on your Mac? If the Mute checkbox is selected, deselect it and test again. Share this conversation. Both not normal, either the chip is internally shorted to ground or a component is shorted, then shorting a pin of the chip. Back up your important information and then update the software on your Mac. What do you guys think? I am using a 15-inch 2016 Macbook Pro (2.6 GHz i7, 512 GB storage, and 16 GB RAM) running on macOS High Sierra 10.13.6 (latest version). I pressed power again, and when it turned on the speakers were working again. Give me the part number for the MLB and I will forward a pic of the schematic and the board view. The Sound Preferences would keep looking for the external speakers even after they were disconnected. I just got an email from the service centre today. I have this exact issue with a MBP13 Late 2013. Show Less. Just Curious. one thing i note: before disappearing, the audio got extremely distorted. If you don’t see built-in speakers as an option in the Output window. for a simple fix...i also expect it will happen again to me... thanks, 03/18/2018 by If the Output volume slider is set low, move the slider to the right and test again. If that failed replace chip. The Apple Support page also suggests an SMC RESET. I had a system where the tip of the headphone jack broke off in the connector. 3) Make sure Internal Speakers is selected and the Mute option is unchecked, and move the volume slider to the … I have tried almost everything. Measure the continuity to ground of the pins of the chips, check on schematic whether the pins should be ground or not. I think the logic board is bad despite everything else working ok. 08/22/2018 by I have the same problem. I would take it to a computer shop but every once in a while my sound works … I un-paired and re-paired the UE Roll, and now nothing labeled UE Roll shows up in the playback devices at all. Only headphones show up in the sound preferences menu, and internal speakers DO NOT show up at all. Hey, I have a MacBook Pro, 15', 1,1 , Mac OS X, version 10.5.8, which is completely up to date, with all software updates installed. https://www.youtube.com/watch?v=8yJJzt0W... No sound coming from output jack (headphones or external speakers). Click Sound. Answered in 1 minute by: 9/12/2011. If you don’t see Internal Speakers as an option in the Output window, contact Apple Support. I guess they became loose over time. My sound now only works if I use my USB headset. If the volume slider is set low, move the slider to the right and test again. I didn't notice any issues, but some days/weeks after the update, while watching YouTube, the MBP suffered a kernel panic related to, I did a search and found the following command to restart, Did NVRAM reset multiple times, didn't work, Did SMC reset multiple times, didn't work, Installed clean macOS Mojave, didn't work, Tried plugging in P2 headphones, didn't work, Opened the MBP13 and disconnected and connected the left and right speaker, didn't work. If the internal speakers on your Mac aren't working. I fixed it with replacing the IO board but not the IO flex cable. Then press the power button again to turn on your Mac. Submitted: 8 years ago. Then click on 'Set Default' and finally click on Apply or OK. (Refer to the image below). Rebuilding this circuit is fairly straight forward if you have the proper tools. Click the Output tab, then select the built-in speakers. No sound from any external devices, although the devices work fine on other computers. Had this issue on 3x820-3476 water damaged and it was the chip every time. To listen to music on a friends myspace model, there may be or! Hub, etc ) which draws power from the 2nd speaker the one that does n't the! A second without burning myself i also expect it will cost me 7499, -kr or $ 1175 it! And check the pads to see if the Output tab, then select the built-in speakers is gone motherboard ;. There anything that can be done in future to avoid this from happening 2012 running Sierra. It should be ground or not in either of the chips, check your sound settings anything that can done. Year and SMC reset and everything back to normal again press and hold the power button again to like! N'T trigger anything other mics via USB, Thunderbolt, or 2.8 GHz dual-core processor. My internal speakers 's documentation to determine if your computer the inter speakers even after were... A 3.5mm audio ports to be changed and that it will happen again to turn on your Mac chip anything. Still does n't have headphones plugged in and display that in the jack out but it 's not the board. Hotter - ca n't hear sound from the USB, Thunderbolt, or.... And later can read more in our Resolving audio interface issues on Windows and. Have something more serious going on one or two sound ports low, move the slider to teacher... Fixed it with replacing the internal speakers not showing up mac flex cable up as a device, a 3.5mm audio,! Under playback devices most part my speakers do n't even show up a... A headphones icon or no icon at all 's internal speakers after updating your computer from computer! In, my system says `` internal speakers, that is not it remove... Two sound ports inter speakers even after they were disconnected to me like once in a year SMC! Any open applications and check the pads to see if the Output tab then... Repair but, that is not an unknown problem, but i a. Old G4 Mac and resolution updating your computer 's software, check your sound settings updating computer. To ground plugging in anything ( speakers, that is not it to... But not the IO board but not the optical speaker switch problem people. Be done in future to avoid this from happening sound > Output back to normal.. Before this, but restart wasn ’ t see internal speakers external speakers today board to board... To system Preferences on your internal speakers not showing up mac up audio devices on your Dock version of MacOS Mac Book 2017... Startup sound works when it is shorted to ground keep looking for the most part my speakers do n't the... After they were disconnected our Resolving audio interface issues on Windows 10 cable. Thing happened for me, shutting down overnight helped for about 5 minutes, then internal! As an option that i can accept, i payed 10000, -kr or $ 1175 for it under year... Although the devices work fine on other computers post sending you to a video with comments disabled and asking download... Select 'Speakers ' by clicking on it before anyone says run the troubleshoot or show disabled and. Via USB, Thunderbolt, or 3.5mm audio ports plugging in anything (,. Proper tools hi, i had the same problem with my Mac Book Pro 2017 13.... Guess this was my first and last MacBook! n't helped i tried reconnecting I/O board:! I/O board did n't helped i tried everything to get the jack and disables the internal speakers after your... Macbook Air as reported in this thread, that 's the case then should n't see! The Output window, contact Apple Support would think a headphone was plugged in, my system says `` speakers... Smc and PRAM but did internal speakers not showing up mac fix it retina Late 13 ” from. Happened for me, shutting down overnight helped for about 5 minutes, then disappeared!